With Fetch by The Dodo, you’re required to take your pet to the vet for a checkup every year. That annual exam is the key to maximizing your coverage — it ensures that we’ll be able to cover as many future conditions as possible.
You’ll be asked to upload your pet’s medical records when you submit a claim. You get those records at a checkup. They show us your pet’s medical history and let us see what we can cover, which allows us to process claims quickly.
To make sure you get the right kind of medical records, tell your vet you need “SOAP notes.” The records you receive should include any exam notes and lab results. Please keep them somewhere safe so you have them when you need them.
Without the medical records from a recent checkup, we might not be able to process your claims at all.
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