No, Fetch does not pay the vet directly when your pet receives medical care. Pet parents with insurance are required to pay vet bills at the time of service. However, before you walk out of the vet’s office you can take a picture of your paid invoice — as well as all supporting medical records — and submit a claim right on your phone with the Fetch app. Most claims are paid in under 10 days, in accordance with your copay and deductible.



