1. What you need
There are two types of documents you need to submit a claim:
NOTE: If you're not sure if you have the right medical records, ask your vet for “SOAP notes.” The records you receive should include any exam notes and lab results.
2. How to submit your claim
To submit your claim, either click here or follow these instructions:
3. What happens next?
Claims are typically processed within 15 days from when we receive all your documents. We’ll email you with updates, so keep an eye on your inbox. And be sure to set up direct deposit now if you haven’t already — it gets you paid back 5-10 days faster than checks do.