Fetch reviews
When it comes to customer service, Fetch Pet Insurance goes “above and beyond”
Cheryl can’t imagine life without her two Boxers, Roxi and Chase. That’s why she enrolled them both with Fetch Pet Insurance after they came into her life. When Roxi showed signs of unusual behavior, Cheryl took her to the vet for tests and a prescription for antibiotics. In addition to covering her bills, Fetch’s support team was able to answer all of Cheryl’s questions — even before she took Roxi in for treatment. Here’s what Cheryl had to say about Fetch’s customer service.
Gastrointestinal issues
Medical costs: $2,060
FETCH PAID BACK: $1,520
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Fetch’s customer service team provided relief for Cheryl during a stressful time
“It’s literally a 10-second phone call, but then Fetch always offers more information and asks if there is any way they can help me above and beyond that. So it’s nice to know that Fetch cares, too.”
Fetch’s complete coverage gives Cheryl and Roxi more good days together
“She means everything to me. She’s my life and my world. Honestly, if I could draw a picture of my heart, it’s Roxi.”
More peace of mind
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“Kudos to first-class customer service. Rep was quite informative and knowledgeable. All my questions were answered.”
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At Fetch, we understand how special your pet is to you (and vice-versa). That’s why we built a plan that covers more of the care your pet needs. Having more coverage means you’ll never have to choose between a vet bill and your pet’s health — so they can have a longer, happier life, and you can both have more good days together.
