Fetch Pet Insurance reviews — real stories from real pet parents
What do actual Fetch Pet Insurance Members say about their experiences, and do they think Fetch Pet is worth it in 2026?
Reviews of Fetch Pet are consistently positive. The company is rated ‘Excellent’ on Trustpilot with customers, like Susana, noting a “super easy and fast claim process” and others like Arline saying Fetch Pet is “the best in customer service.”
Members also thank Fetch Pet for giving them “peace of mind” by covering what others don’t and relieving “a huge weight” off their shoulders by reimbursing them for costly veterinary bills. Fetch Pet is the #1 pet insurance of 2026 Newsweek Readers’ Choice Award for “insurance that truly understands the pet-human bond.”
Joe & Charley
Fetch Members since 2017
Top-rated on
“Saved us thousands, and enables us to take the very best care of our dogs.”
Travis W., Fetch Member
See what pet parents & experts are saying about Fetch Pet
Why Fetch Pet is worth it: Read members’ reviews & see how much they got paid back
1 in 3 pets needs emergency vet care each year, according to Forbes. Fetch Pet protects your pet and your wallet from the unexpected with the most complete pet insurance. Don’t take our word for it. See what Fetch Pet Members have to say in their reviews.
“I'm very grateful for Fetch's coverage during this really awful time for Theo. I'm the sole financial supporter of my family right now, as my husband isn't working. Being able to receive financial support for Theo's medical bills relieved a huge weight off my shoulders.”
- Brynna, Theo’s person
Theo & Brynna
Chipped tooth & Giardia costs:
$3,793
Fetch paid back:
$2,527
“Theo was diagnosed with a tumor that required surgery. Because of the care he received, he now has a real chance at more healthy years. Fetch gave me the freedom to make the best possible decisions for him, and that translates directly into more time, more comfort and more good days together.”
- Alex, Theo’s parent
Theo & Alex
Tumor costs:
$7,456
Fetch paid back:
$5,290
“Our world turned upside down when Mulligan was diagnosed with IMHA. In mere days, our vibrant, energetic pup became so weak she couldn't manage stairs. Fetch proved invaluable. Instead of worrying about costs during a stressful time, we were able to focus on her treatment. The coverage allowed us to approve necessary procedures without financial hesitation.”
- Taylor, Mulligan’s parent
Taylor & Mulligan
Hemolytic anemia costs:
$9,654
Fetch paid back:
$9,539
With Fetch Pet, it’s easy to submit claims & get reimbursed for your pet’s care
Having a sick dog or an injured cat is stressful, getting reimbursed for taking care of them shouldn’t be. It’s fast and painless to file a claim in the Fetch Pet Insurance app, which is top-rated on Google Play and has 4.8 stars on the Apple App Store. Once filed, claims are typically processed in less than 10 days. Members share their experiences with our app and getting paid back.
“Fetch Pet Insurance really came through for us. [We had] major vet bills and Fetch was so prompt and lived up to our expectations. When you need them….they are there. I recommend them for your fur babies!”
Ginger, Fetch Member on Google
“Very pleased with the quick turn around of claim processing. As pet parents dealing with a cancer diagnosis, it's nice to know we have Fetch Pet Insurance making our treatment decisions easier.”
Tess, Fetch Member on Google
“I've only had good experiences. super easy to use and honestly way more reliable than my own human insurance about approving claims and sending money. I feel my pup is safe because I have Fetch.”
Jimmy, Fetch Member on Google Play
“Super easy to upload invoices/visit summaries to make insurance claims. Fetch covered a life saving operation for my Labrador Retriever. Extremely grateful I started the insurance on him the day we adopted him. One of the better coverage options out there AND less expensive. Very worth it.”
Grace, Fetch Member on Google Play
“I’ve had a fantastic experience with Fetch and highly recommend them. The claims process is incredibly easy and user-friendly. I really appreciate how straightforward and stress-free the entire process is, especially during times when you’re already worried about your pet.”
Ed, Fetch Member on Apple App Store
“I’m a college student and bills are scary and can get expensive quickly. I really love that Fetch just gives me peace of mind knowing that I have some sort of financial support, whether that is for checkups or medical emergencies. Thank you so much for helping me with my first pet!”
Lauren, Fetch Member on Apple App Store
“Painless. I submitted the claim and associated paperwork from my dog's veterinary care on my phone to Fetch. I was notified that my claim had been received and was being reviewed. A few days later I was notified that my claim review was completed and my payment was deposited.”
John, Fetch Member on Trustpilot
“Painless. I submitted the claim and associated paperwork from my dog's veterinary care on my phone to Fetch. I was notified that my claim had been received and was being reviewed. A few days later I was notified that my claim review was completed and my payment was deposited.”
Audrey, Fetch Member on Trustpilot
“I sent in a claim for my cat’s dental surgery. He’s 11 years old, and his teeth just started falling out! The response to my claim was quick, and it was covered by Fetch. For such an expensive surgery, I am so grateful I had coverage from Fetch.”
Sam, Fetch Member on Trustpilot
Complete coverage for dental, behavioral therapy & more: Read Fetch Pet reviews
Fetch Pet is the only pet insurance that covers injury and disease in all adult teeth and your pet’s gums. We’re also the only pet insurance provider to reimburse 100% for consultations with a vet to diagnose and treat behavioral disorders — up to $1,000/yr with no copay and no deductible. This includes aggression, separation anxiety, excessive barking, urine marking and more. Keep reading to see how Fetch Pet’s coverage helped these pet parents give their dogs and cats longer, healthier lives.
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Sparkle
Lifetime care costs:
$41,434
FETCH PAID BACK:
$32,300
Michelle & Pablo
Poison ingestion:
$3,631
FETCH PAID BACK:
$3,268
Rumple
Teeth extractions:
$4,164
FETCH PAID BACK:
$3,748
Fetch Pet has thousands of 5-star reviews on Google, Trustpilot & more
There’s a lot to love when you get the most complete pet insurance. Fetch is rated ‘Excellent’ on Trustpilot, with 4.6 stars (out of 5) and thousands of reviews from pet parents. We’re also rated A+ by the Better Business Bureau, top-rated on Google and voted the #1 pet insurance provider by Newsweek readers.
Top-rated on
I unexpectedly had to take my 5-month-old kitten to the emergency vet. When I submitted my claim to Fetch, I was overwhelmingly surprised to see that they covered almost the entire cost. I will always be an advocate now for getting pet insurance. You never know when you might need to use it.
Bianca, Fetch Member on Google
Top-rated on
Fetch came in clutch at a time of great need. Straightforward onboarding process. Extremely helpful associates on the other side of the phone. Claims have been processed in a timely, efficient manner. Highly recommend!
Jared, Fetch Member on Google
See why Fetch Pet is rated ‘Excellent’ on Trustpilot
Hear from Fetch Pet veterinary professionals
Fetch Pet’s Veterinary Advisory Board is comprised of top tier veterinary professionals, industry leaders and experts who inform our policies and advise on important pet health information.
No one has a crystal ball to predict their pet’s future health. That's why we built Fetch Pet to give you the most complete protection, so you have what you need when you need it — no compromises.
Fetch Pet takes a holistic approach, providing the best coverage, while also making quality food, training, telehealth and more convenient and affordable.
More than 7 million dogs and cats are insured in Canada and the U.S., according to NAPHIA (North American Pet Insurance Association). Your pets could join them by enrolling with the most complete coverage, Fetch Pet.
Your questions about Fetch Pet’s reviews & ratings, answered
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Is Fetch Pet the most reliable pet insurance based on real reviews for claims approval and customer service?
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Fetch is on a mission to help you give your pet a longer, healthier life.
Making the best veterinary care accessible to your dogs and cats — no matter the cost — is just the beginning. When you join Fetch, you’re getting the most complete pet insurance and unlocking a world of exclusive Member Perks on products and services that help you enjoy more good days with your pet.
